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New Quality Organization Going Public

Posted: September 29, 2018 at 4:27 pm   /   Blast from the Past, Blog

G U E S T  A R T I C L E Blast from the Past Quality Illustrated  By Stephen White QprAC Organizing Committee Chair Capital Quality News June 1996 Volume 6 Number 10 Contributed by : Candice Carter Over the last few months you have seen articles in Capital Quality News about a new […]

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Agile and DevOps are Better Together in 2018

Posted: September 23, 2018 at 5:44 pm   /   Agile, Blog

G U E S T  A R T I C L E any companies believe the implementation of Agile Methodology in an organization can improve the user experience; and if the DevOps is added to it then revenue can be doubled, tripled and so on. A recent CA Technologies Report makes a compelling case for […]

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Quality Illustrated

Posted: September 23, 2018 at 2:03 pm   /   Blast from the Past, Blog

G U E S T  A R T I C L E Blast from the Past Quality Illustrated  By Steve Gamracy Capital Quality News 1998 Issue 14 Contributed by : Candice Carter Give Me a good complaint and I’ll show you a diamond in the making. I’m not talking about a simple problem that comes […]

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7 New Performance Management Trends for 2020!

Posted: September 13, 2018 at 10:07 pm   /   Blog, Performance

G U E S T  A R T I C L E he performance management system in 2020 will look different. This article [2018 update] covers 7 future performance management trends. Let’s take a closer look at the future of performance management! Performance management cycle: trends 2020 New research from the performance factory shows that the performance management cycle […]

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Using Internal Audits to Skyrocket Improvement

Posted: September 12, 2018 at 11:28 pm   /   Blast from the Past, Blog

G U E S T  A R T I C L E Blast from the Past Using Internal Audits to Skyrocket Improvement Capital Quality News February 2002 By Micheal Hart,CQE,CQA,CQMgr Internal Quality Management System audits are a requirement of the international quality management system standard standard ISO 9000 and its many sector specific adaptations, ISO […]

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Measurements can mess you up!

Posted: September 6, 2018 at 11:10 pm   /   Blog, Performance

G U E S T  A R T I C L E John Seddon, Vanguard Consulting, has been using the Toyota Production System and Systems Thinking for almost 3 decades. His work is well known throughout the Quality World and he has made significant improvements in processes for hundreds of organizations and UK government departments. […]

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3Q’s to Add Value

Posted: September 5, 2018 at 10:22 pm   /   Blast from the Past, Blog

G U E S T  A R T I C L E Blast from the Past 3Q’s to Add Value Capital Quality News 1999 Issue 2 By Cheryl Moore Think of Auditing and you may imagine a group of people poking their noses into trivial matters, writing numbers that workers don’t see and that managers […]

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Six Sigma by Accident

Posted: August 29, 2018 at 11:31 pm   /   Blast from the Past, Blog

G U E S T  A R T I C L E Blast from the Past Six Sigma by Accident Capital Quality News 2000 issue 4 By Bill Osborne October’s section Meeting was treated to a very interesting session on Six Sigma presented by Gilles Pilon, Master Black Belt in Six Sigma Pilon usually entitles […]

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User Stories to Strengthen Customer Focus

Posted: August 29, 2018 at 11:15 pm   /   Blog, Customer Experience

G U E S T  A R T I C L E User Stories are a technique developed for use in Agile Software development to keep the focus on the end-user. The User Story describes the user, what they want and why. This simple description can be used as the basis for a requirement and […]

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A Lean Theory Of Knowledge?

Posted: August 22, 2018 at 11:16 pm   /   Blog, Lean

G U E S T  A R T I C L E Okay… here goes: I have a doctorate from the Sorbonne in Theory of Knowledge (I kid you not) and all these years, it never occurred to me that we shouldn’t distinguish knowledge from the process of acquiring this knowledge: theory, measurement and trying […]

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